SHIPPING POLICY
At Elijah Store, we understand that clear shipping information is an important part of a positive shopping experience.
We provide several delivery options so that customers can choose the shipping service that suits their orders.
1. Available Shipping Methods
Our shipping charges are based on the order amount and selected delivery service.
| Shipping Method | Order Amount | Shipping Fee |
|---|---|---|
| Standard Shipping | $0.00–$63.99 | $7.00 |
| Free Shipping | $64.00 and above | FREE |
| VIP Fast Shipping | Any eligible order | $11.00 |
2. Standard & Free Shipping
For orders totaling less than $64.00, our regular Standard Shipping fee is $7.00.
Customers who spend $64.00 or more on eligible merchandise qualify for free standard delivery.
The minimum purchase requirement is calculated using the merchandise subtotal after discounts and before applicable taxes, unless a different calculation is displayed at checkout.
3. VIP Fast Shipping
For customers who prefer an expedited delivery service, VIP Fast Shipping is available for $11.00 on eligible orders.
Availability may depend on the destination and the shipping services offered during checkout.
Please be aware that expedited delivery does not necessarily shorten the time required to prepare your order.
4. Preparing Your Order
Once your payment has been confirmed, your order will enter our processing system.
During this stage, items are prepared for shipment and assigned to an available delivery service.
Processing may take additional time during promotional events, holidays, or periods of unusually high demand.
Once your package has been dispatched, tracking information will be provided when available.
5. Delivery & Transit Times
Shipping times depend on several factors, including the delivery destination, shipping method, carrier schedules, and local conditions.
Additional delays can occasionally result from customs inspections, adverse weather, public holidays, or unexpected transportation disruptions.
Estimated delivery dates, where provided, are intended as guidance and do not constitute guaranteed delivery dates.
6. Tracking Your Package
Where shipment tracking is supported, customers may receive a tracking number or shipping notification after dispatch.
Tracking updates are managed by the relevant delivery provider and may not appear immediately after shipment.
If you encounter difficulties tracking your order, please contact our customer support team.
7. Correct Shipping Information
Please ensure that all delivery details are accurate when completing your purchase.
This includes your name, street address, apartment number where applicable, city, state or province, postal code, country, and contact information.
If you discover an error in your address after checkout, notify us as quickly as possible.
We will try to assist with your request, although changes cannot be guaranteed once an order has been processed or dispatched.
8. Customs Duties & Additional Charges
Orders shipped internationally may be subject to customs procedures, local import duties, taxes, or other government charges.
Unless otherwise indicated at checkout, these additional charges may be payable by the recipient.
Any customs processing requirements may also affect the delivery schedule.
9. Delivery Problems
If your package is significantly delayed, arrives damaged, or appears to be missing, please get in touch with us.
Include your order number and any relevant tracking information so we can investigate the issue and assist with an appropriate solution.
10. Shipping Assistance
For questions about shipping charges, order dispatch, tracking, or delivery concerns, please contact us.
Website: elijahstore.com
Email: customer@elijahstore.com